LearningTimes works with educational technology providers to produce and maintain energetic online communities and Online User Conferences for users of their products. A recent McKinsey & Co. report made the case for online communities concluding that "users who contribute product reviews or post messages visit sites more than nine times as often as nonusers do, remain twice as loyal—and buy almost twice as often. (The Case for Online Communities, McKinsey & Co. 2002).

The Elluminate User Group is one example of a LearningTimes community produced for this purpose. Users of Elluminate's virtual classroom tools from institutions across the globe use the LearningTimes User Group to meet and interact with other users, share best practices, and get new ideas for leveraging the technology more effectively in their instruction.